Returns & Exchanges
At Flux Footwear, we want to ensure every step you take is a comfortable one. If your purchase isn't the perfect fit, we offer free returns and exchanges on all unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and secure it to your original packaging.
- 3.Ship Your Package
Drop off your package at any authorized carrier location; make sure the items are in their original, unworn condition with tags attached.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method or ship your new exchange within 5-7 business days.