Returns & Exchanges

At Flux Footwear, we want to ensure every step you take is a comfortable one. If your purchase isn't the perfect fit, we offer free returns and exchanges on all unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Download and print the prepaid shipping label provided at the end of the request process and secure it to your original packaging.

  • 3.
    Ship Your Package

    Drop off your package at any authorized carrier location; make sure the items are in their original, unworn condition with tags attached.

  • 4.
    Receive Your Refund

    Once our warehouse inspects your return, we will process your refund to the original payment method or ship your new exchange within 5-7 business days.